/* =====================================================================
   Innova Tickets v2 — tema "apple"
   Chiaro, arioso, font di sistema, angoli morbidi, barra traslucida.
   Sovrascrive le variabili di Bootstrap 5; nessun preprocessore.
   ===================================================================== */

:root {
    --ink: #1d1d1f;
    --ink-2: #6e6e73;
    --ink-3: #86868b;
    --line: rgba(0, 0, 0, .08);
    --line-strong: rgba(0, 0, 0, .14);
    --bg: #f5f5f7;
    --card: #ffffff;
    --accent: #008375;          /* verde Innova */
    --accent-dark: #006b60;
    --accent-soft: rgba(0, 131, 117, .12);
    --blue: #0071e3;
    --green: #34c759;
    --orange: #ff9f0a;
    --red: #ff3b30;
    --sky: #32ade6;
    --purple: #af52de;
    --radius: 18px;
    --radius-sm: 12px;
    --radius-xs: 8px;
    --shadow: 0 1px 2px rgba(0, 0, 0, .04), 0 8px 24px rgba(0, 0, 0, .06);
    --shadow-hover: 0 2px 4px rgba(0, 0, 0, .05), 0 14px 34px rgba(0, 0, 0, .10);
    --nav-h: 54px;

    --bs-body-bg: var(--bg);
    --bs-body-color: var(--ink);
    --bs-body-font-family: -apple-system, BlinkMacSystemFont, "SF Pro Text", "SF Pro Display", "Segoe UI Variable Text", "Segoe UI", Inter, Roboto, "Helvetica Neue", Helvetica, Arial, sans-serif;
    --bs-body-font-size: .9375rem;
    --bs-body-line-height: 1.5;
    --bs-primary: var(--accent);
    --bs-primary-rgb: 0, 131, 117;
    --bs-link-color: var(--accent);
    --bs-link-color-rgb: 0, 131, 117;
    --bs-link-hover-color: var(--accent-dark);
    --bs-link-hover-color-rgb: 0, 107, 96;
    --bs-border-color: var(--line);
    --bs-border-radius: var(--radius-xs);
    --bs-border-radius-sm: 6px;
    --bs-border-radius-lg: var(--radius-sm);
    --bs-secondary-color: var(--ink-2);
    --bs-tertiary-color: var(--ink-3);
    --bs-heading-color: var(--ink);
}

html, body { height: 100%; }
body {
    -webkit-font-smoothing: antialiased;
    -moz-osx-font-smoothing: grayscale;
    letter-spacing: -.01em;
}
a { text-decoration: none; }
a:hover { text-decoration: underline; }
h1, h2, h3, h4, h5 { font-weight: 600; letter-spacing: -.02em; }
h1 { font-size: 1.9rem; }
h2 { font-size: 1.45rem; }
h3 { font-size: 1.15rem; }
h4 { font-size: 1rem; }
small, .small { color: var(--ink-2); }
.text-muted { color: var(--ink-2) !important; }
hr { border-color: var(--line); opacity: 1; }

/* ---------- barra superiore traslucida ---------- */
.tv-nav {
    position: sticky;
    top: 0;
    z-index: 1030;
    height: var(--nav-h);
    background: rgba(255, 255, 255, .72);
    -webkit-backdrop-filter: saturate(180%) blur(20px);
    backdrop-filter: saturate(180%) blur(20px);
    border-bottom: 1px solid var(--line);
}
.tv-nav .container-fluid { height: 100%; padding: 0 22px; }
.tv-nav-inner { display: flex; align-items: center; height: 100%; gap: 6px; }
.tv-brand { display: flex; align-items: center; margin-right: 14px; }
.tv-brand img { height: 30px; width: auto; display: block; }
.tv-brand:hover { text-decoration: none; }
.tv-menu { display: flex; align-items: center; gap: 2px; flex: 1 1 auto; margin: 0; padding: 0; list-style: none; }
.tv-menu > li { position: relative; }
.tv-menu > li > a, .tv-menu > li > button {
    display: inline-flex; align-items: center; gap: 5px;
    padding: 6px 11px; border-radius: 980px; border: 0; background: transparent;
    color: var(--ink); font-size: .875rem; font-weight: 500; line-height: 1.2;
    transition: background .15s ease, color .15s ease;
}
.tv-menu > li > a:hover, .tv-menu > li > button:hover { background: rgba(0, 0, 0, .05); text-decoration: none; }
.tv-menu > li.active > a, .tv-menu > li.active > button { background: rgba(0, 0, 0, .06); }
.tv-menu .bi-chevron-down { font-size: .65rem; opacity: .6; }
.tv-right { display: flex; align-items: center; gap: 10px; margin-left: auto; }
.tv-avatar {
    width: 32px; height: 32px; border-radius: 50%;
    background: linear-gradient(135deg, #00796c, #12897b); /* verde scuro fisso: iniziali bianche leggibili in entrambi i temi */
    color: #fff; font-weight: 600; font-size: .78rem; letter-spacing: 0;
    display: inline-flex; align-items: center; justify-content: center;
}
.tv-user-btn { display: inline-flex; align-items: center; gap: 8px; padding: 3px 10px 3px 3px; border-radius: 980px; border: 0; background: transparent; color: var(--ink); font-size: .85rem; font-weight: 500; }
.tv-user-btn:hover { background: rgba(0, 0, 0, .05); }
.tv-user-name { max-width: 160px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.tv-burger { display: none; }

/* dropdown menu (globale) */
.dropdown-menu {
    --bs-dropdown-border-color: rgba(0, 0, 0, .06);
    --bs-dropdown-border-radius: 14px;
    --bs-dropdown-padding-y: 6px;
    --bs-dropdown-padding-x: 6px;
    --bs-dropdown-item-padding-y: 7px;
    --bs-dropdown-item-padding-x: 12px;
    --bs-dropdown-item-border-radius: 8px;
    --bs-dropdown-link-hover-bg: rgba(0, 0, 0, .05);
    --bs-dropdown-link-active-bg: var(--accent);
    --bs-dropdown-font-size: .875rem;
    box-shadow: 0 10px 40px rgba(0, 0, 0, .14);
    background: #fff; /* opaco: con la trasparenza il testo sottostante si leggeva attraverso il menu */
}
.dropdown-item { border-radius: 8px; }
.dropdown-item .bi { width: 1.2em; margin-right: 4px; color: var(--ink-2); }
.dropdown-header { font-size: .7rem; letter-spacing: .06em; text-transform: uppercase; color: var(--ink-3); }

/* ---------- contenuto ---------- */
.tv-main { padding: 26px 22px 60px; }
.tv-page-head { display: flex; flex-wrap: wrap; align-items: flex-end; justify-content: space-between; gap: 14px; margin-bottom: 20px; }
.tv-page-head h1, .tv-page-head h2 { margin: 0; }
.tv-page-head .tv-sub { color: var(--ink-2); margin-top: 4px; font-size: .9rem; }
.tv-eyebrow { font-size: .72rem; letter-spacing: .08em; text-transform: uppercase; color: var(--ink-3); font-weight: 600; margin-bottom: 4px; }
.tv-actions { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; }

/* ---------- card ---------- */
.card {
    --bs-card-border-color: transparent;
    --bs-card-border-radius: var(--radius);
    --bs-card-inner-border-radius: var(--radius);
    --bs-card-cap-bg: transparent;
    --bs-card-spacer-y: 1.1rem;
    --bs-card-spacer-x: 1.25rem;
    box-shadow: var(--shadow);
    background: var(--card);
}
.tv-main .card:not(.tv-tile):not(.tv-comment) { margin-bottom: 16px; }
.tv-grid-1 .card, .tv-grid-2 .card, .tv-grid-3 .card, .tv-side .card, .tv-timeline .card, .tv-login-wrap .card { margin-bottom: 0; }
.card-header { border-bottom: 1px solid var(--line); padding: .95rem 1.25rem; display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.card-header .card-title, .card-header h2, .card-header h3, .card-header h4 { margin: 0; font-size: 1rem; font-weight: 600; }
.card-header .tv-spacer { flex: 1 1 auto; }
.card-footer { border-top: 1px solid var(--line); background: transparent; }
.card[class*="tv-accent-"] { border-top: 3px solid transparent; }
.card.tv-accent-danger { border-top-color: var(--red); }
.card.tv-accent-warning { border-top-color: var(--orange); }
.card.tv-accent-info { border-top-color: var(--sky); }
.card.tv-accent-success { border-top-color: var(--green); }
.card.tv-accent-primary { border-top-color: var(--accent); }

/* tile di azione rapida (home) */
.tv-tile { display: flex; gap: 16px; align-items: flex-start; padding: 20px 22px; border-radius: var(--radius); background: var(--card); box-shadow: var(--shadow); color: var(--ink); height: 100%; transition: transform .18s ease, box-shadow .18s ease; }
.tv-tile:hover { text-decoration: none; transform: translateY(-2px); box-shadow: var(--shadow-hover); color: var(--ink); }
.tv-tile-icon { flex: 0 0 46px; width: 46px; height: 46px; border-radius: 14px; display: inline-flex; align-items: center; justify-content: center; font-size: 1.35rem; background: var(--accent-soft); color: var(--accent); }
.tv-tile-icon.is-blue { background: rgba(0, 113, 227, .12); color: var(--blue); }
.tv-tile-icon.is-orange { background: rgba(255, 159, 10, .16); color: #c97a00; }
.tv-tile-icon.is-purple { background: rgba(175, 82, 222, .14); color: var(--purple); }
.tv-tile h3 { margin: 0 0 3px; font-size: 1.02rem; }
.tv-tile p { margin: 0; color: var(--ink-2); font-size: .875rem; }
.tv-tile .bi-chevron-right { margin-left: auto; align-self: center; color: var(--ink-3); }

/* ---------- liste ---------- */
.list-group { --bs-list-group-border-color: var(--line); --bs-list-group-border-radius: 0; --bs-list-group-item-padding-y: .7rem; --bs-list-group-item-padding-x: 1.25rem; --bs-list-group-action-hover-bg: rgba(0, 0, 0, .03); }
.list-group-item { border-left: 0; border-right: 0; }
.list-group-item:last-child { border-bottom: 0; }
.tv-list-item { display: flex; gap: 12px; align-items: flex-start; color: var(--ink); }
.tv-list-item:hover { text-decoration: none; }
.tv-list-item .tv-li-main { flex: 1 1 auto; min-width: 0; }
.tv-list-item .tv-li-title { font-weight: 600; font-size: .9rem; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.tv-list-item .tv-li-sub { color: var(--ink-2); font-size: .8rem; }
.tv-list-item .tv-li-side { flex: 0 0 auto; text-align: right; font-size: .78rem; color: var(--ink-2); }
.tv-group-head { display: flex; align-items: center; gap: 8px; padding: .55rem 1.25rem; font-size: .8rem; font-weight: 600; background: rgba(0, 0, 0, .025); border-top: 1px solid var(--line); border-bottom: 1px solid var(--line); }
.tv-empty { padding: 1.25rem; color: var(--ink-3); font-size: .9rem; }

/* ---------- pill / badge ---------- */
.badge { --bs-badge-border-radius: 980px; --bs-badge-font-weight: 600; --bs-badge-padding-y: .38em; --bs-badge-padding-x: .75em; --bs-badge-font-size: .74em; letter-spacing: 0; }
.tv-pill { display: inline-flex; align-items: center; gap: .35em; border-radius: 980px; padding: .3em .75em; font-size: .78rem; font-weight: 600; line-height: 1.25; white-space: nowrap; }
.tv-pill .bi { font-size: .9em; }
.tv-pill-lg { font-size: .9rem; padding: .38em .9em; }
.tv-pill-success, .badge-soft-success { background: rgba(52, 199, 89, .16); color: #1c7a3a; }
.tv-pill-danger, .badge-soft-danger { background: rgba(255, 59, 48, .14); color: #b3261e; }
.tv-pill-warning, .badge-soft-warning { background: rgba(255, 159, 10, .18); color: #9a5b00; }
.tv-pill-info, .badge-soft-info { background: rgba(50, 173, 230, .16); color: #0b6ea0; }
.tv-pill-primary, .badge-soft-primary { background: var(--accent-soft); color: var(--accent-dark); }
.tv-pill-default, .tv-pill-secondary, .badge-soft-default, .badge-soft-secondary { background: rgba(0, 0, 0, .07); color: var(--ink-2); }
.tv-pill-dark { background: var(--ink); color: #fff; }
.tv-count { display: inline-flex; align-items: center; justify-content: center; min-width: 1.6em; height: 1.6em; padding: 0 .5em; border-radius: 980px; background: rgba(0, 0, 0, .08); color: var(--ink-2); font-size: .74rem; font-weight: 600; }
.tv-count.is-danger { background: var(--red); color: #fff; }
.tv-count.is-warning { background: var(--orange); color: #1d1d1f; }
.tv-count.is-info { background: var(--sky); color: #1d1d1f; }
.tv-count.is-success { background: var(--green); color: #fff; }

/* ---------- pulsanti ---------- */
.btn {
    --bs-btn-border-radius: 980px;
    --bs-btn-font-weight: 500;
    --bs-btn-padding-y: .42rem;
    --bs-btn-padding-x: 1rem;
    --bs-btn-font-size: .875rem;
    --bs-btn-focus-box-shadow: 0 0 0 4px rgba(0, 131, 117, .22);
    transition: background .15s ease, color .15s ease, box-shadow .15s ease, transform .1s ease;
}
.btn:active { transform: scale(.98); }
.btn-sm { --bs-btn-padding-y: .28rem; --bs-btn-padding-x: .75rem; --bs-btn-font-size: .8rem; }
.btn-lg { --bs-btn-padding-y: .6rem; --bs-btn-padding-x: 1.4rem; --bs-btn-font-size: 1rem; }
.btn-xs { --bs-btn-padding-y: .18rem; --bs-btn-padding-x: .6rem; --bs-btn-font-size: .76rem; }
.btn .bi { font-size: .95em; }
.btn-primary { --bs-btn-bg: var(--accent); --bs-btn-border-color: var(--accent); --bs-btn-hover-bg: var(--accent-dark); --bs-btn-hover-border-color: var(--accent-dark); --bs-btn-active-bg: var(--accent-dark); --bs-btn-active-border-color: var(--accent-dark); --bs-btn-disabled-bg: var(--accent); --bs-btn-disabled-border-color: var(--accent); }
.btn-success { --bs-btn-bg: #248a3d; --bs-btn-border-color: #248a3d; --bs-btn-hover-bg: #1e7534; --bs-btn-hover-border-color: #1e7534; --bs-btn-active-bg: #1e7534; --bs-btn-disabled-bg: #248a3d; --bs-btn-disabled-border-color: #248a3d; } /* verde più scuro: testo bianco leggibile (contrasto 4,6) */
.btn-danger { --bs-btn-bg: var(--red); --bs-btn-border-color: var(--red); --bs-btn-hover-bg: #d9302a; --bs-btn-hover-border-color: #d9302a; }
.btn-warning { --bs-btn-bg: var(--orange); --bs-btn-border-color: var(--orange); --bs-btn-color: #1d1d1f; --bs-btn-hover-bg: #e28c05; --bs-btn-hover-border-color: #e28c05; --bs-btn-hover-color: #1d1d1f; --bs-btn-active-color: #1d1d1f; --bs-btn-disabled-color: #1d1d1f; } /* testo scuro: il bianco su arancio non si leggeva */
.btn-info { --bs-btn-bg: var(--sky); --bs-btn-border-color: var(--sky); --bs-btn-color: #fff; --bs-btn-hover-bg: #2596c9; --bs-btn-hover-border-color: #2596c9; --bs-btn-hover-color: #fff; --bs-btn-active-color: #fff; }
.btn-light, .btn-default, .btn-secondary {
    --bs-btn-bg: rgba(0, 0, 0, .05); --bs-btn-border-color: transparent; --bs-btn-color: var(--ink);
    --bs-btn-hover-bg: rgba(0, 0, 0, .09); --bs-btn-hover-border-color: transparent; --bs-btn-hover-color: var(--ink);
    --bs-btn-active-bg: rgba(0, 0, 0, .12); --bs-btn-active-border-color: transparent; --bs-btn-active-color: var(--ink);
}
.btn-outline-secondary { --bs-btn-color: var(--ink); --bs-btn-border-color: var(--line-strong); --bs-btn-hover-bg: rgba(0, 0, 0, .05); --bs-btn-hover-color: var(--ink); --bs-btn-hover-border-color: var(--line-strong); --bs-btn-active-bg: rgba(0, 0, 0, .09); --bs-btn-active-color: var(--ink); }
.btn-link { --bs-btn-color: var(--accent); --bs-btn-hover-color: var(--accent-dark); }
.btn-group > .btn { border-radius: 980px !important; margin-right: 6px; }
.btn-group > .btn:last-child { margin-right: 0; }
.btn-group > .btn-group { margin-right: 6px; }

/* ---------- form ---------- */
.form-control, .form-select {
    border-radius: 10px;
    border-color: rgba(0, 0, 0, .12);
    background-color: #fff;
    padding: .5rem .8rem;
    font-size: .9rem;
    color: var(--ink);
    transition: border-color .15s ease, box-shadow .15s ease;
}
.form-control:focus, .form-select:focus { border-color: var(--accent); box-shadow: 0 0 0 4px rgba(0, 131, 117, .16); }
.form-control-sm, .form-select-sm { border-radius: 8px; padding: .3rem .6rem; font-size: .82rem; }
.form-control-lg { border-radius: 12px; }
.form-label, label.control-label { font-size: .8rem; font-weight: 600; color: var(--ink-2); margin-bottom: .3rem; }
/* controlli nativi (checkbox, radio, select, date) sempre nel tema scelto: con <meta color-scheme="light dark"> e il sistema
   operativo in modalità scura il browser li disegnava scuri anche con il portale in tema chiaro */
html { color-scheme: light; }
input[type="checkbox"], input[type="radio"] { accent-color: var(--accent); }
.form-check-input { background-color: #fff; border-color: rgba(0, 0, 0, .25); }
.form-check-input:checked { background-color: var(--accent); border-color: var(--accent); }
.form-check-input:focus { box-shadow: 0 0 0 4px rgba(0, 131, 117, .16); border-color: var(--accent); }
.form-text, .hint-block { color: var(--ink-3); font-size: .8rem; }
.invalid-feedback, .help-block-error { font-size: .8rem; }
.input-group-text { border-radius: 10px; background: rgba(0, 0, 0, .04); border-color: rgba(0, 0, 0, .12); }
textarea.form-control { border-radius: 12px; }

/* ---------- alert ---------- */
.alert { --bs-alert-border-radius: var(--radius-sm); --bs-alert-padding-y: .9rem; --bs-alert-padding-x: 1.1rem; border: 0; }
.alert-success { --bs-alert-bg: rgba(52, 199, 89, .13); --bs-alert-color: #1c7a3a; }
.alert-danger { --bs-alert-bg: rgba(255, 59, 48, .11); --bs-alert-color: #a8231c; }
.alert-warning { --bs-alert-bg: rgba(255, 159, 10, .15); --bs-alert-color: #8a5200; }
.alert-info { --bs-alert-bg: rgba(50, 173, 230, .13); --bs-alert-color: #0b6ea0; }
.alert h4 { font-size: 1rem; margin-bottom: .4rem; }
.alert .btn-close { font-size: .7rem; }
.tv-flash { position: relative; }

/* ---------- tabelle / griglie ---------- */
.table { --bs-table-bg: transparent; --bs-table-border-color: var(--line); --bs-table-hover-bg: rgba(0, 0, 0, .025); --bs-table-striped-bg: rgba(0, 0, 0, .015); font-size: .875rem; margin-bottom: 0; }
.table > thead > tr > th { font-size: .7rem; letter-spacing: .06em; text-transform: uppercase; color: var(--ink-3); font-weight: 600; border-bottom: 1px solid var(--line); background: transparent; vertical-align: bottom; white-space: nowrap; }
.table > tbody > tr > td { vertical-align: middle; padding: .65rem .75rem; border-color: var(--line); }
.table > tbody > tr:last-child > td { border-bottom: 0; }
.table a { font-weight: 500; }
.table-warning > td, tr.table-warning > td, .table > tbody > tr.warning > td { --bs-table-bg: rgba(255, 159, 10, .13); background-color: rgba(255, 159, 10, .13) !important; }
.table-danger > td, tr.table-danger > td, .table > tbody > tr.danger > td { --bs-table-bg: rgba(255, 59, 48, .10); background-color: rgba(255, 59, 48, .10) !important; }
.table-success > td, tr.table-success > td, .table > tbody > tr.success > td { background-color: rgba(52, 199, 89, .11) !important; }
.table-info > td, tr.table-info > td, .table > tbody > tr.info > td { background-color: rgba(50, 173, 230, .11) !important; }
/* righe colorate: al passaggio del mouse solo un velo leggero (Bootstrap usava un colore pieno fisso per ogni variante) */
tr.table-success, tr.table-warning, tr.table-danger, tr.table-info { --bs-table-hover-bg: rgba(0, 0, 0, .045); --bs-table-hover-color: var(--ink); --bs-table-striped-bg: rgba(0, 0, 0, .015); --bs-table-striped-color: var(--ink); --bs-table-active-bg: rgba(0, 0, 0, .06); --bs-table-active-color: var(--ink); }
tr.monitor-orange > td { background-color: rgba(255, 120, 0, .17) !important; }
tr.tv-row-closed > td { color: var(--ink-3); }
tr.tv-row-closed > td a { color: var(--ink-2); }

/* kartik GridView */
.kv-grid-container { border-radius: var(--radius); }
.grid-view .card, .kv-grid-container .card { overflow: hidden; }
.kv-grid-table { margin-bottom: 0; }
.kv-panel-before, .kv-panel-after { background: transparent; border: 0 !important; padding: .8rem 1.25rem; }
.kv-panel-before .btn-toolbar { gap: 6px; }
.kv-panel-before .btn-group > .btn, .kv-panel-before .btn { border-radius: 980px !important; }
.kv-grid-container .card > .card-header { background: transparent !important; color: var(--ink) !important; border-bottom: 1px solid var(--line) !important; }
.kv-grid-container .card > .card-header .card-title, .kv-grid-container .card > .card-header .panel-title { color: var(--ink); font-weight: 600; font-size: 1rem; }
.kv-grid-container .card.border-primary, .kv-grid-container .card.border-default, .kv-grid-container .card.border-secondary { border-color: transparent !important; }
.kv-grid-container .card-footer, .kv-grid-container .panel-footer { background: transparent; padding: .6rem 1.25rem; }
.grid-view .filters input, .grid-view .filters select, .kv-grid-table .filters .form-control, .kv-grid-table .filters .form-select { min-width: 50px; font-size: .8rem; padding: .28rem .55rem; border-radius: 8px; }
.grid-view .filters td, .kv-grid-table .filters td { padding: .35rem .5rem; background: rgba(0, 0, 0, .015); }
.grid-view .filters select, .kv-grid-table .filters .form-select { min-width: 130px; }
.kv-grid-table .summary, .grid-view .summary { color: var(--ink-3); font-size: .8rem; }
.kv-table-wrap { overflow-x: auto; }
.kv-page-summary td { background: rgba(0, 0, 0, .025) !important; }
.kv-grid-table th a.asc::after, .kv-grid-table th a.desc::after { font-family: "bootstrap-icons"; font-size: .7em; margin-left: 4px; }
.kv-grid-table th a.asc::after { content: "\f235"; }
.kv-grid-table th a.desc::after { content: "\f229"; }
.pagination { --bs-pagination-border-radius: 980px; --bs-pagination-padding-y: .3rem; --bs-pagination-padding-x: .75rem; --bs-pagination-font-size: .85rem; --bs-pagination-color: var(--ink); --bs-pagination-border-color: transparent; --bs-pagination-hover-bg: rgba(0, 0, 0, .06); --bs-pagination-hover-border-color: transparent; --bs-pagination-active-bg: var(--ink); --bs-pagination-active-border-color: var(--ink); --bs-pagination-focus-box-shadow: none; gap: 4px; }
.page-link { border-radius: 980px !important; }

/* ---------- tab (segmented control) ---------- */
.tv-seg { display: inline-flex; gap: 2px; padding: 3px; border-radius: 980px; background: rgba(0, 0, 0, .06); }
.tv-seg a { display: inline-flex; align-items: center; gap: 6px; padding: 6px 14px; border-radius: 980px; font-size: .85rem; font-weight: 500; color: var(--ink-2); }
.tv-seg a:hover { color: var(--ink); text-decoration: none; }
.tv-seg a.active { background: #fff; color: var(--ink); box-shadow: 0 1px 3px rgba(0, 0, 0, .12); }
.nav-tabs { --bs-nav-tabs-border-color: var(--line); --bs-nav-tabs-link-active-border-color: var(--line) var(--line) #fff; --bs-nav-link-color: var(--ink-2); --bs-nav-link-hover-color: var(--ink); }
.nav-pills { --bs-nav-pills-border-radius: 980px; --bs-nav-pills-link-active-bg: var(--ink); }

/* ---------- pagina ticket ---------- */
.tv-ticket-head { padding: 22px 26px; }
.tv-ticket-title { display: flex; align-items: baseline; gap: 12px; flex-wrap: wrap; }
.tv-ticket-title h1 { margin: 0; font-size: 1.55rem; line-height: 1.25; }
.tv-ticket-title .tv-ticket-num { color: var(--ink-3); font-weight: 500; font-size: 1.1rem; }
.tv-ticket-title .tv-type-icon { color: var(--accent); font-size: 1.2rem; }
.tv-ticket-meta { margin-top: 10px; color: var(--ink-2); font-size: .875rem; display: flex; flex-wrap: wrap; gap: 6px 14px; align-items: center; }
.tv-ticket-meta .tv-meta-item { display: inline-flex; align-items: center; gap: 5px; }
.tv-ticket-meta .bi { color: var(--ink-3); }
.tv-ticket-pills { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; margin-top: 12px; }
.tv-ticket-actions { display: flex; flex-wrap: wrap; gap: 8px; justify-content: flex-end; }
.tv-ticket-body { display: grid; grid-template-columns: minmax(0, 1fr) 320px; gap: 22px; margin-top: 22px; }
@media (max-width: 991.98px) { .tv-ticket-body { grid-template-columns: minmax(0, 1fr); } }
.tv-ticket-toolbar { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 10px; margin-bottom: 16px; }

/* timeline */
.tv-timeline { display: flex; flex-direction: column; gap: 14px; }
.tv-comment { padding: 0; }
.tv-comment-head { display: flex; align-items: center; gap: 10px; padding: .8rem 1.1rem; border-bottom: 1px solid var(--line); }
.tv-comment-head .tv-avatar { width: 30px; height: 30px; font-size: .72rem; }
.tv-comment-head .tv-who { font-weight: 600; font-size: .9rem; }
.tv-comment-head .tv-when { color: var(--ink-3); font-size: .8rem; }
.tv-comment-head .tv-tools { margin-left: auto; display: flex; gap: 4px; }
.tv-comment-body { padding: 1rem 1.1rem; }
.tv-comment-body .comment { margin: 0; word-wrap: break-word; } /* gli a capo arrivano già come <br> dal formatter */
/* cronologia a chat (Rev05, stile WhatsApp): propri messaggi a destra, altri a sinistra, colore per gruppo */
.tv-timeline { background: #f3f1ec; border-radius: var(--radius-sm, 12px); padding: 14px; gap: 10px; }
.tv-msg-row { display: flex; align-items: flex-end; gap: 8px; }
.tv-msg-row.is-mine { justify-content: flex-end; }
.tv-msg-row .tv-msg-avatar { flex: 0 0 30px; width: 30px; height: 30px; font-size: .7rem; }
.tv-bubble { max-width: min(78%, 760px); border: 0; border-radius: 14px; box-shadow: 0 1px 1px rgba(0, 0, 0, .08); position: relative; }
.tv-msg-row.is-other .tv-bubble { border-top-left-radius: 4px; background: #fff; }
.tv-msg-row.is-mine .tv-bubble { border-top-right-radius: 4px; background: #d9f2d0; }
.tv-bubble .tv-comment-head { border-bottom: 0; padding: .55rem .85rem 0; gap: 8px; flex-wrap: wrap; }
.tv-bubble .tv-comment-body { padding: .3rem .85rem .2rem; }
.tv-bubble .tv-msg-time { text-align: right; font-size: .72rem; color: var(--ink-3); padding: 0 .85rem .45rem; }
.tv-bubble .tv-group { font-size: .68rem; font-weight: 600; letter-spacing: .02em; padding: 1px 7px; border-radius: 980px; background: rgba(0, 0, 0, .06); color: var(--ink-2); }
/* colori neutri per gruppo: nome, etichetta, avatar e bordo sinistro delle bolle degli altri */
.g-cat { --g: #2f6fb0; --g-soft: rgba(47, 111, 176, .12); }
.g-innova { --g: #1f8a70; --g-soft: rgba(31, 138, 112, .12); }
.g-helpdesk { --g: #b26b00; --g-soft: rgba(178, 107, 0, .12); }
.g-sinergia { --g: #7b4fb0; --g-soft: rgba(123, 79, 176, .12); }
.g-amministrazione { --g: #5b6770; --g-soft: rgba(91, 103, 112, .14); }
.g-sistema, .g-altro { --g: #8a8a8e; --g-soft: rgba(0, 0, 0, .06); }
.tv-bubble .tv-who { color: var(--g, var(--ink)); }
.tv-bubble .tv-group[class*="g-"] { background: var(--g-soft); color: var(--g); }
.tv-msg-row.is-other .tv-bubble[class*="g-"] { border-left: 3px solid var(--g); }
.tv-msg-avatar[class*="g-"] { background: var(--g) !important; color: #fff; }
.tv-msg-row.is-mine .tv-bubble .tv-who { color: #1c6b34; }
.tv-bubble.g-sistema { background: #f7f7f8 !important; }
.tv-timeline > .tv-event { align-self: stretch; background: rgba(255, 255, 255, .6); border-radius: 10px; } /* eventi a sinistra, a tutta riga */
@media (max-width: 575.98px) {
    .tv-timeline { padding: 8px; }
    .tv-bubble { max-width: 92%; }
    .tv-msg-row .tv-msg-avatar { display: none; }
}
.tv-files { display: flex; flex-wrap: wrap; gap: 6px; margin-bottom: 10px; }
.tv-files a { display: inline-flex; align-items: center; gap: 6px; padding: 4px 10px; border-radius: 980px; background: rgba(0, 0, 0, .05); font-size: .8rem; color: var(--ink); }
.tv-files a:hover { background: rgba(0, 0, 0, .09); text-decoration: none; }
.tv-event { display: flex; align-items: flex-start; gap: 12px; padding: 4px 8px 4px 10px; font-size: .875rem; color: var(--ink-2); }
.tv-event .tv-event-icon { flex: 0 0 30px; width: 30px; height: 30px; border-radius: 50%; background: rgba(0, 0, 0, .06); color: var(--ink-2); display: inline-flex; align-items: center; justify-content: center; font-size: .85rem; }
.tv-event .tv-event-icon.is-warning { background: rgba(255, 159, 10, .18); color: #9a5b00; }
.tv-event .tv-event-icon.is-primary { background: var(--accent-soft); color: var(--accent); }
.tv-event .tv-event-icon.is-danger { background: rgba(255, 59, 48, .14); color: #b3261e; }
.tv-event .tv-event-icon.is-success { background: rgba(52, 199, 89, .16); color: #1c7a3a; }
.tv-event .tv-event-icon.is-info { background: rgba(50, 173, 230, .16); color: #0b6ea0; }
.tv-event .tv-event-text { flex: 1 1 auto; padding-top: 5px; }
.tv-event .tv-event-text strong { color: var(--ink); }
.tv-event .tv-event-tools { flex: 0 0 auto; display: flex; gap: 4px; }
.tv-event .detail { margin: 8px 0 4px; padding: 12px 14px; border-radius: var(--radius-sm); background: rgba(0, 0, 0, .03); }

/* sidebar */
.tv-side { display: flex; flex-direction: column; gap: 14px; }
.tv-side .card { padding: 1rem 1.15rem; }
.tv-side .sidebar-item, .tv-side .sidebar-value { margin: 0; }
.tv-side h3, .tv-side .btn-title { font-size: .72rem; letter-spacing: .08em; text-transform: uppercase; color: var(--ink-3); font-weight: 600; margin: 0 0 6px; display: flex; align-items: center; width: 100%; background: transparent; border: 0; padding: 0; text-align: left; cursor: default; }
.tv-side .btn-title { cursor: pointer; }
.tv-side .btn-title:hover { color: var(--accent); }
.tv-side .btn-title .bi, .tv-side .btn-title .glyphicon { margin-left: auto; font-size: .9rem; }
.tv-side .sidebar-value { font-size: .9rem; line-height: 1.5; }
.tv-side .sidebar-value h4 { margin: 0 0 4px; }
.tv-side .sidebar-value + .sidebar-value { margin-top: 12px; padding-top: 12px; border-top: 1px solid var(--line); }

/* editable / popover (kartik) */
.kv-editable-value { border-bottom: 1px dashed var(--accent); color: var(--accent); }
.kv-editable-button.btn { padding: .2rem .5rem; }
.popover { --bs-popover-border-radius: 14px; --bs-popover-border-color: rgba(0, 0, 0, .06); box-shadow: 0 12px 40px rgba(0, 0, 0, .16); }
.popover-x { border-radius: 14px; border-color: rgba(0, 0, 0, .06); box-shadow: 0 12px 40px rgba(0, 0, 0, .16); }
.popover-x .popover-header, .popover-x .popover-title { background: transparent; border-bottom: 1px solid var(--line); font-weight: 600; border-radius: 14px 14px 0 0; }
.popover-x .popover-footer { background: transparent; border-top: 1px solid var(--line); border-radius: 0 0 14px 14px; }
.modal-content { border-radius: var(--radius); border: 0; box-shadow: 0 20px 60px rgba(0, 0, 0, .25); }
.modal-header, .modal-footer { border-color: var(--line); }
.tooltip { --bs-tooltip-border-radius: 8px; --bs-tooltip-bg: var(--ink); font-size: .8rem; }

/* allegati (kartik fileinput) */
.file-drop-zone { border: 2px dashed rgba(0, 0, 0, .12); border-radius: var(--radius-sm); background: rgba(0, 0, 0, .015); }
.file-drop-zone.clickable:hover { border-color: var(--accent); }
.file-drop-zone-title { color: var(--ink-3); font-size: .9rem; padding: 24px 10px; }
.file-input .btn-file, .file-input .btn { border-radius: 980px; }

/* ---------- login ---------- */
.tv-login-wrap { min-height: calc(100vh - var(--nav-h) - 86px); display: flex; align-items: center; justify-content: center; }
.tv-login { width: 100%; max-width: 400px; padding: 34px 34px 28px; }
.tv-login h1 { font-size: 1.6rem; margin-bottom: 4px; text-align: center; }
.tv-login .tv-sub { text-align: center; color: var(--ink-2); margin-bottom: 24px; font-size: .9rem; }
.tv-login .form-control { padding: .7rem .9rem; border-radius: 12px; font-size: 1rem; }
.tv-login .form-label { display: none; }

/* ---------- monitor ---------- */
.tv-legend { display: flex; flex-wrap: wrap; gap: 14px; align-items: center; font-size: .8rem; color: var(--ink-2); margin-top: 12px; }
.tv-legend .tv-dot { display: inline-block; width: 10px; height: 10px; border-radius: 50%; margin-right: 5px; vertical-align: -1px; }

/* ---------- home ---------- */
.tv-hero { margin-bottom: 22px; }
.tv-hero h1 { font-size: 2rem; margin: 0; }
.tv-hero .tv-sub { color: var(--ink-2); font-size: 1rem; margin-top: 4px; }
.tv-grid-1 { display: grid; grid-template-columns: 1fr; gap: 16px; }
.tv-grid-3 { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 16px; }
.tv-grid-2 { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 16px; }
@media (max-width: 991.98px) { .tv-grid-3 { grid-template-columns: 1fr; } .tv-grid-2 { grid-template-columns: 1fr; } }

/* ---------- utilità ---------- */
.tv-mono { font-variant-numeric: tabular-nums; }
.tv-nowrap { white-space: nowrap; }
.tv-muted-sm { color: var(--ink-3); font-size: .8rem; }
.not-set { color: var(--ink-3); font-style: italic; }
.error-summary { color: #a8231c; background: rgba(255, 59, 48, .10); border-radius: var(--radius-sm); padding: 10px 16px; margin: 0 0 15px; }
.tv-kbd { font-family: ui-monospace, SFMono-Regular, Menlo, monospace; font-size: .8rem; background: rgba(0, 0, 0, .06); padding: 1px 6px; border-radius: 6px; }
.tv-footer { padding: 0 22px 30px; color: var(--ink-3); font-size: .78rem; display: flex; justify-content: space-between; flex-wrap: wrap; gap: 8px; }

/* ---------- responsive barra ---------- */
@media (max-width: 1099.98px) {
    .tv-menu { display: none; }
    .tv-burger { display: inline-flex; }
    .tv-user-name { display: none; }
}
.offcanvas { --bs-offcanvas-width: 300px; border: 0; }
.tv-offcanvas-menu { list-style: none; margin: 0; padding: 0; }
.tv-offcanvas-menu a { display: block; padding: 10px 12px; border-radius: 10px; color: var(--ink); font-weight: 500; }
.tv-offcanvas-menu a:hover { background: rgba(0, 0, 0, .05); text-decoration: none; }
.tv-offcanvas-menu .tv-oc-head { font-size: .7rem; letter-spacing: .08em; text-transform: uppercase; color: var(--ink-3); font-weight: 600; padding: 14px 12px 4px; }

/* ---------- tablet e smartphone ---------- */
.tv-stars { letter-spacing: .05em; color: #e0a800; }
.tv-asset-note { padding: 8px 10px; border-radius: 10px; background: rgba(255, 159, 10, .10); }
@media (max-width: 1199.98px) {
    .tv-main { padding: 20px 16px 50px; }
    .tv-ticket-body { grid-template-columns: minmax(0, 1fr) 290px; gap: 16px; }
}
@media (max-width: 991.98px) {
    .tv-ticket-body { grid-template-columns: minmax(0, 1fr); }
    .tv-side { flex-direction: row; flex-wrap: wrap; }
    .tv-side .card { flex: 1 1 260px; }
    .tv-page-head { align-items: flex-start; }
    .tv-hero h1 { font-size: 1.6rem; }
    .popover-x, .popover { max-width: calc(100vw - 24px) !important; min-width: 0 !important; }
    .modal-dialog { margin: 12px; }
    .kv-panel-before .btn-toolbar { flex-wrap: wrap; }
}
@media (max-width: 767.98px) {
    :root { --bs-body-font-size: .9375rem; --nav-h: 52px; }
    .tv-main { padding: 14px 12px 40px; }
    .tv-nav .container-fluid { padding: 0 12px; }
    .tv-brand img { height: 26px; }
    .tv-right .btn .bi + *, .tv-right .btn { font-size: .8rem; }
    .tv-page-head { flex-direction: column; align-items: stretch; gap: 10px; margin-bottom: 14px; }
    .tv-page-head h1 { font-size: 1.45rem; }
    .tv-actions { justify-content: flex-start; }
    .tv-actions .btn, .tv-ticket-actions .btn { --bs-btn-padding-y: .35rem; --bs-btn-padding-x: .8rem; --bs-btn-font-size: .82rem; }
    .tv-hero { margin-bottom: 14px; }
    .tv-hero h1 { font-size: 1.4rem; }
    .tv-hero .tv-sub { font-size: .9rem; }
    .tv-tile { padding: 14px 16px; gap: 12px; }
    .tv-tile-icon { flex-basis: 40px; width: 40px; height: 40px; font-size: 1.15rem; }
    .card { --bs-card-border-radius: 14px; --bs-card-inner-border-radius: 14px; --bs-card-spacer-x: 1rem; }
    .card-header { padding: .8rem 1rem; }
    .list-group { --bs-list-group-item-padding-x: 1rem; }
    .tv-list-item .tv-li-title { white-space: normal; }
    .tv-ticket-head { padding: 16px; }
    .tv-ticket-title h1 { font-size: 1.25rem; }
    .tv-ticket-pills { gap: 6px; }
    .tv-ticket-meta { font-size: .82rem; gap: 4px 10px; }
    .tv-ticket-actions { justify-content: flex-start; }
    .tv-ticket-toolbar { flex-direction: column; align-items: stretch; }
    .tv-seg { overflow-x: auto; max-width: 100%; -webkit-overflow-scrolling: touch; }
    .tv-seg a { white-space: nowrap; padding: 6px 11px; }
    .tv-comment-head { flex-wrap: wrap; padding: .7rem .9rem; }
    .tv-comment-head .tv-tools { margin-left: auto; }
    .tv-comment-body { padding: .85rem .9rem; }
    .tv-event { padding-left: 0; }
    .tv-event .detail { padding: 10px; }
    .tv-side { flex-direction: column; }
    .tv-side .card { flex-basis: auto; }
    .table { font-size: .82rem; }
    .table > tbody > tr > td { padding: .5rem .5rem; }
    .kv-table-wrap, .table-responsive { overflow-x: auto; -webkit-overflow-scrolling: touch; }
    .grid-view .filters input, .grid-view .filters select { min-width: 90px; }
    .kv-panel-before, .kv-panel-after { padding: .6rem .9rem; }
    .tv-legend { gap: 8px; font-size: .78rem; }
    .tv-login { padding: 26px 20px 20px; }
    .tv-footer { padding: 0 12px 20px; }
    .dropdown-menu { --bs-dropdown-font-size: .92rem; }
    .offcanvas { --bs-offcanvas-width: 84vw; }
    h1 { font-size: 1.5rem; }
    h2 { font-size: 1.25rem; }
}
@media (max-width: 575.98px) {
    .tv-grid-2, .tv-grid-3 { gap: 12px; }
    .tv-tile { flex-wrap: wrap; }
    .tv-tile .bi-chevron-right { display: none; }
    .tv-ticket-title .tv-ticket-num { font-size: .95rem; }
    .kv-panel-before .btn-toolbar { justify-content: flex-start; }
    .file-drop-zone-title { padding: 16px 8px; font-size: .85rem; }
}
/* tocco: aree cliccabili più generose e niente hover appiccicoso */
@media (hover: none) and (pointer: coarse) {
    .btn-xs { --bs-btn-padding-y: .32rem; --bs-btn-padding-x: .7rem; }
    .tv-menu > li > a, .tv-menu > li > button { padding: 8px 12px; }
    .list-group-item-action:hover { background: transparent; }
    .table { --bs-table-hover-bg: transparent; }
}

/* ---------- stampa ---------- */
@media print {
    .tv-nav, .tv-ticket-actions, .tv-actions, .kv-panel-before, .btn { display: none !important; }
    body { background: #fff; }
    .card { box-shadow: none; border: 1px solid #ddd; }
}
/* schermi stretti: le colonne della pagina ticket non si allargano oltre lo schermo (testi lunghi, link, codici) */
.tv-ticket-body > * { min-width: 0; }
.tv-bubble .tv-comment-body, .tv-bubble .tv-comment-body * { overflow-wrap: anywhere; }
.tv-bubble .tv-comment-body img { max-width: 100%; height: auto; }

/* ---- cronologia a chat, rifinitura (Rev05) ---- */
.tv-timeline { gap: 6px; }
.tv-msg-row + .tv-msg-row { margin-top: 2px; }
.tv-bubble { min-width: 180px; }
.tv-bubble .tv-comment-head { padding: .45rem .75rem 0; gap: 6px; line-height: 1.2; }
.tv-bubble .tv-who { font-size: .82rem; }
.tv-bubble .tv-comment-body { padding: .15rem .75rem 0; }
.tv-bubble .tv-comment-body .comment { font-size: .9rem; line-height: 1.4; }
.tv-bubble .tv-files { margin: 4px 0 2px; }
.tv-bubble .tv-msg-time { padding: .1rem .75rem .35rem; font-size: .68rem; }
/* strumenti (modifica/elimina) solo al passaggio del mouse, sempre visibili su touch */
.tv-bubble .tv-tools { gap: 2px; }
.tv-bubble .tv-tools .btn { padding: 0 5px; font-size: .72rem; line-height: 1.5; }
@media (hover: hover) {
    .tv-bubble .tv-tools .btn { opacity: 0; transition: opacity .15s; }
    .tv-bubble:hover .tv-tools .btn { opacity: 1; }
}
.tv-bubble .tv-tools .badge, .tv-bubble .tv-tools .tv-pill { opacity: 1 !important; }
/* separatore di giornata */
.tv-day { display: flex; justify-content: center; margin: 8px 0 4px; }
.tv-day span { background: rgba(255, 255, 255, .9); color: var(--ink-2); font-size: .72rem; font-weight: 600; padding: 3px 10px; border-radius: 8px; box-shadow: 0 1px 1px rgba(0, 0, 0, .06); }
/* eventi di sistema raggruppati: una striscia centrata con l'ultimo aggiornamento, apribile */
.tv-evgroup { align-self: center; width: min(560px, 100%); }
.tv-evgroup-toggle { width: 100%; display: flex; align-items: center; gap: 8px; border: 0; border-radius: 10px; background: rgba(255, 255, 255, .7); padding: 4px 10px 4px 5px; font-size: .78rem; color: var(--ink-2); text-align: left; }
.tv-evgroup-toggle:hover { background: #fff; }
.tv-evgroup-toggle .tv-event-icon { flex: 0 0 22px; width: 22px; height: 22px; font-size: .7rem; }
.tv-evgroup-text { flex: 1 1 auto; min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.tv-evgroup-count { flex: 0 0 auto; font-size: .7rem; font-weight: 600; background: rgba(0, 0, 0, .07); border-radius: 980px; padding: 0 7px; }
.tv-evgroup-chevron { flex: 0 0 auto; font-size: .7rem; transition: transform .15s; }
.tv-evgroup.is-open .tv-evgroup-chevron { transform: rotate(180deg); }
.tv-evgroup-list { display: none; margin-top: 4px; background: rgba(255, 255, 255, .85); border-radius: 10px; padding: 4px 2px; }
.tv-evgroup.is-open .tv-evgroup-list { display: block; }
.tv-evgroup.is-open .tv-evgroup-toggle .tv-evgroup-text { white-space: normal; }
.tv-evgroup-list .tv-event { padding: 3px 8px; font-size: .8rem; gap: 8px; }
.tv-evgroup-list .tv-event .tv-event-icon { flex: 0 0 22px; width: 22px; height: 22px; font-size: .7rem; }
.tv-evgroup-list .tv-event .tv-event-text { padding-top: 2px; }
.tv-evgroup-time { flex: 0 0 auto; font-size: .68rem; color: var(--ink-3); }

/* ---- Rev05: rifinitura chat e impaginazione ---- */
/* riga del nome più scura, per separare autore e contenuto */
.tv-bubble .tv-comment-head { background: rgba(0, 0, 0, .045); margin: 0 0 .15rem; padding: .4rem .75rem .35rem; border-radius: 14px 14px 0 0; }
.tv-msg-row.is-other .tv-bubble .tv-comment-head { border-top-left-radius: 4px; }
.tv-msg-row.is-mine .tv-bubble .tv-comment-head { border-top-right-radius: 4px; background: rgba(28, 107, 52, .09); }
.tv-bubble .tv-comment-body { padding-top: .35rem; }
.tv-timeline > .tv-event { padding: 3px 8px; font-size: .82rem; }
.tv-timeline > .tv-event .tv-event-icon { flex: 0 0 24px; width: 24px; height: 24px; font-size: .72rem; }
.tv-timeline > .tv-event .tv-event-text { padding-top: 2px; }
/* schermi grandi: colonna destra più larga (caratteristiche, codici kit), chat meno dispersa */
@media (min-width: 1400px) {
    .tv-ticket-body { grid-template-columns: minmax(0, 1fr) clamp(360px, 30vw, 520px); }
    .tv-bubble { max-width: min(72%, 680px); }
}
@media (min-width: 1800px) {
    .tv-ticket-body { grid-template-columns: minmax(0, 1fr) 560px; }
}
.tv-side .tv-chars { font-size: .78rem; }
.tv-side .tv-chars th { font-weight: 600; color: var(--ink-3); font-size: .7rem; text-transform: uppercase; letter-spacing: .04em; }
.tv-side .tv-chars tr.is-kit td { background: rgba(0, 131, 117, .06); }
/* rapportino: pulsanti Cambia stato (verde chiaro) e Fatturato (azzurro) */
.btn-tv-green { background: #dff3e6; color: #1c7a3a; border: 0; }
.btn-tv-green:hover, .btn-tv-green:focus, .btn-tv-green.show { background: #cbeccf; color: #155f2d; }
.btn-tv-sky { background: #dcefff; color: #0b5fa0; border: 0; }
.btn-tv-sky:hover, .btn-tv-sky:focus, .btn-tv-sky.show { background: #c8e4fb; color: #094d82; }

/* ---- statistiche (Rev05): grafici HTML/SVG, palette di riferimento validata (slot 1-4) ---- */
.viz-root { --viz-1: #2a78d6; --viz-2: #eb6834; --viz-3: #1baf7a; --viz-4: #4a3aa7; --viz-bad: #d03b2f; --viz-grid: rgba(0, 0, 0, .07); }
.viz-filters { display: flex; flex-wrap: wrap; align-items: flex-end; gap: 12px; padding: 12px 16px; margin-bottom: 16px; }
.viz-filters label { display: flex; flex-direction: column; gap: 3px; font-size: .75rem; color: var(--ink-2); font-weight: 600; }
.viz-filters .form-select, .viz-filters .form-control { min-width: 150px; }
.viz-presets { display: flex; gap: 6px; margin-left: auto; align-items: center; }
.viz-tiles { display: grid; grid-template-columns: repeat(auto-fit, minmax(170px, 1fr)); gap: 12px; margin-bottom: 16px; }
.viz-tile { background: var(--card); border-radius: var(--radius-sm); box-shadow: var(--shadow); padding: 12px 14px; }
.card-body.viz-tiles .viz-tile { box-shadow: none; background: rgba(0, 0, 0, .03); }
.viz-tile-label { font-size: .72rem; text-transform: uppercase; letter-spacing: .05em; color: var(--ink-3); font-weight: 600; }
.viz-tile-value { font-size: 1.6rem; font-weight: 600; color: var(--ink); line-height: 1.2; margin-top: 2px; }
.viz-tile-value small { font-size: .8rem; color: var(--ink-2); font-weight: 500; }
.viz-tile-sub { font-size: .75rem; color: var(--ink-2); }
.viz-hbar { display: flex; flex-direction: column; gap: 6px; }
.viz-hbar-row { display: grid; grid-template-columns: minmax(120px, 38%) 1fr; align-items: center; gap: 10px; font-size: .8rem; border-radius: 6px; }
.viz-hbar-row:hover { background: rgba(0, 0, 0, .035); }
.viz-hbar-label { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; color: var(--ink); }
.viz-hbar-track { display: flex; align-items: center; gap: 8px; min-width: 0; }
.viz-hbar-bar { height: 14px; border-radius: 0 4px 4px 0; min-width: 2px; }
.viz-hbar-value { font-variant-numeric: tabular-nums; color: var(--ink-2); white-space: nowrap; font-size: .78rem; }
.viz-lines { width: 100%; height: auto; display: block; }
.viz-lines .viz-grid { stroke: var(--viz-grid); stroke-width: 1; }
.viz-lines .viz-axis { fill: var(--ink-3); font-size: 11px; }
.viz-lines .viz-dot { opacity: 0; }
.viz-lines .viz-hit:hover .viz-dot { opacity: 1; stroke: #fff; stroke-width: 2; }
.viz-lines .viz-hit:hover rect { fill: rgba(0, 0, 0, .04); }
.viz-lines .viz-point { fill: var(--viz-1); stroke: #fff; stroke-width: 2; }
.viz-lines .viz-hit:hover .viz-point { r: 7; }
.viz-legend { display: flex; gap: 16px; font-size: .8rem; color: var(--ink-2); margin-bottom: 6px; }
.viz-legend i { display: inline-block; width: 12px; height: 3px; border-radius: 2px; margin-right: 6px; vertical-align: middle; }
.viz-table td, .viz-table th { font-size: .8rem; white-space: nowrap; }
@media (max-width: 767.98px) {
    .viz-presets { margin-left: 0; flex-wrap: wrap; }
    .viz-hbar-row { grid-template-columns: 1fr; gap: 2px; }
}
.viz-filters.card { flex-direction: row; }
.viz-lines { max-height: 320px; }

/* ---- Rev05: rapportino a passi numerati ---- */
.tv-report-form .card { margin-bottom: 16px; }
.tv-report-step .card-header { gap: 10px; }
.tv-step-num { width: 26px; height: 26px; border-radius: 50%; background: var(--accent); color: #fff; font-weight: 600; font-size: .8rem; display: inline-flex; align-items: center; justify-content: center; flex: 0 0 26px; }
.tv-report-step .card-body > .card, .tv-report-step .kv-panel { box-shadow: none; }
.tv-report-step .form-label, .tv-report-step .control-label { font-size: .78rem; color: var(--ink-2); font-weight: 600; margin-bottom: 3px; }
.tv-report-step .allegati .file-drop-zone { min-height: 120px; }
#prodotti-distinta .table td { padding-top: .3rem; padding-bottom: .3rem; vertical-align: middle; }

/* ---- Rev05: cronologia, spaziatura e log centrati su una riga ---- */
.tv-timeline { gap: 14px; padding: 18px 16px; }
.tv-msg-row + .tv-msg-row { margin-top: 0; }
.tv-timeline > .tv-event { align-self: center; max-width: 94%; width: auto; background: rgba(255, 255, 255, .8); border-radius: 12px; padding: 5px 12px; box-shadow: 0 1px 1px rgba(0, 0, 0, .05); }
.tv-timeline > .tv-event .tv-event-text { white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.tv-timeline > .tv-event .detail { white-space: normal; }
.tv-day { margin: 10px 0 2px; }
@media (max-width: 991.98px) {
    .tv-timeline > .tv-event .tv-event-text { white-space: normal; } /* su schermi stretti il log va a capo */
}
.tv-report-step #select-form .card, .tv-report-step #select-form .kv-grid-container { width: 100%; max-width: none; }
.tv-report-step #select-form { width: 100%; }

/* Rapportino: tabelle e riepilogo totali */
.tv-report-table th { font-size: .72rem; text-transform: uppercase; letter-spacing: .03em; color: var(--tv-muted, #6e6e73); font-weight: 600; white-space: nowrap; }
.tv-report-table tfoot td { font-weight: 600; border-top: 1px solid var(--bs-border-color); border-bottom: 0; }
.tv-report-totals { margin-left: auto; max-width: 420px; }
.tv-report-totals dl > div { padding: .3rem 0; }
.tv-report-totals .tv-report-grand { margin-top: .35rem; padding-top: .6rem; border-top: 1px solid var(--bs-border-color); font-size: 1.1rem; font-weight: 700; }
.tv-report-totals .tv-report-grand dt { font-weight: 700; }
.report-body .sidebar .sidebar-item { margin-bottom: 1rem; }
.report-body .sidebar h3 { font-size: .75rem; text-transform: uppercase; letter-spacing: .04em; color: var(--tv-muted, #6e6e73); margin-bottom: .3rem; }
.card .tv-report-table > :not(caption) > * > * { padding: .55rem .9rem; }
/* segnaposto delle ricerche (Select2): grigio del tema, leggibile */
.select2-container .select2-selection.select2-selection--single .select2-selection__placeholder, .select2-container .select2-selection.select2-selection--multiple .select2-selection__placeholder { color: var(--ink-3); }
/* scheda matricola: dati in coppie etichetta / valore */
.tv-kv { display: grid; grid-template-columns: minmax(130px, 180px) 1fr; gap: .45rem 1rem; }
.tv-kv dt { font-weight: 500; color: var(--ink-2); font-size: .85rem; }
.tv-kv dd { margin: 0; }
@media (max-width: 575.98px) { .tv-kv { grid-template-columns: 1fr; gap: .1rem; } .tv-kv dd { margin-bottom: .5rem; } }
.tv-chars tr.is-kit > td { background: var(--accent-soft); }

/* ---------- pagine pubbliche per il cliente (audit dal link SMS) ---------- */
.tv-public { background: var(--bg); min-height: 100vh; display: flex; flex-direction: column; }
.tv-public-head { display: flex; justify-content: center; padding: 26px 16px 8px; }
.tv-public-logo { height: 38px; }
.tv-public-main { flex: 1; width: 100%; max-width: 640px; margin: 0 auto; padding: 12px 16px 32px; }
.tv-public-foot { text-align: center; font-size: .78rem; color: var(--ink-3); padding: 18px 16px 26px; }
.pa-card { background: var(--card); border-radius: 22px; box-shadow: var(--shadow); padding: 28px 26px; }
.pa-kicker { font-size: .74rem; font-weight: 600; letter-spacing: .08em; text-transform: uppercase; color: var(--accent); margin-bottom: 6px; }
.pa-intro h1 { font-size: 1.6rem; margin-bottom: 6px; }
.pa-intro p { color: var(--ink-2); margin-bottom: 16px; }
.pa-facts { display: grid; gap: 6px 16px; grid-template-columns: repeat(auto-fit, minmax(160px, 1fr)); background: var(--bg); border-radius: 14px; padding: 12px 16px; margin: 0 0 8px; }
.pa-facts dt { font-size: .7rem; font-weight: 600; letter-spacing: .05em; text-transform: uppercase; color: var(--ink-3); }
.pa-facts dd { margin: 0; font-weight: 600; font-size: .92rem; }
.pa-q { border: 0; box-shadow: inset 0 1px 0 var(--line); padding: 20px 0 4px; margin: 0; min-width: 0; } /* min-width: i fieldset di default non si stringono e uscivano dallo schermo */
.pa-q legend { font-size: 1.05rem; font-weight: 600; margin-bottom: 2px; float: left; width: 100%; padding: 0; border-bottom: 0; } /* float: il titolo sta dentro il gruppo, non sul bordo; niente riga BS3 */
.pa-q legend + * { clear: both; }
.pa-hint { color: var(--ink-2); font-size: .88rem; margin: 0 0 8px; }
.pa-optional { font-size: .75rem; font-weight: 500; color: var(--ink-3); margin-left: 6px; }
.pa-yesno { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; margin-top: 10px; }
.pa-choice { position: relative; cursor: pointer; }
.pa-choice input { position: absolute; opacity: 0; inset: 0; }
.pa-choice span { display: flex; align-items: center; justify-content: center; gap: 8px; min-height: 54px; border-radius: 14px; border: 2px solid var(--line-strong);
    font-weight: 600; transition: background .15s ease, border-color .15s ease, color .15s ease; }
.pa-choice input:focus-visible + span { outline: 3px solid var(--accent-soft); outline-offset: 2px; }
.pa-choice-yes input:checked + span { background: #e3f4e8; border-color: #248a3d; color: #1a6b2f; }
.pa-choice-no input:checked + span { background: #fde7e5; border-color: #c62828; color: #a8231c; }
.pa-stars { display: flex; flex-direction: row-reverse; justify-content: flex-end; align-items: center; gap: 2px; } /* row-reverse + flex-end: stelle a sinistra, parola dopo */
.pa-stars input { position: absolute; opacity: 0; width: 1px; height: 1px; }
.pa-stars label { font-size: 2.4rem; line-height: 1; color: #d2d2d7; cursor: pointer; padding: 2px 3px; transition: color .1s ease, transform .1s ease; }
.pa-stars label:hover, .pa-stars label:hover ~ label, .pa-stars input:checked ~ label { color: #f5a623; }
.pa-stars label:active { transform: scale(.9); }
.pa-stars input:focus-visible + label { outline: 3px solid var(--accent-soft); border-radius: 8px; }
.pa-star-word { order: -1; margin-left: 12px; font-size: .9rem; font-weight: 600; color: var(--ink-2); min-width: 90px; }
.pa-error { color: #c62828; font-size: .85rem; font-weight: 500; margin-top: 4px; }
.pa-submit { width: 100%; margin-top: 22px; border-radius: 14px; min-height: 54px; font-weight: 600; }
.pa-note { text-align: center; color: var(--ink-3); font-size: .78rem; margin: 12px 0 0; }
.pa-message { text-align: center; padding: 40px 28px; }
.pa-message h1 { font-size: 1.5rem; margin: 10px 0 12px; }
.pa-message p { color: var(--ink-2); }
.pa-muted { color: var(--ink-3) !important; font-size: .9rem; }
.pa-message-icon { font-size: 3rem; line-height: 1; }
.pa-message-success .pa-message-icon { color: #248a3d; }
.pa-message-warning .pa-message-icon { color: #c97a00; }
.pa-message-info .pa-message-icon { color: var(--accent); }
@media (max-width: 575.98px) {
    .pa-card { padding: 22px 16px; border-radius: 18px; }
    .pa-stars label { font-size: 2.2rem; padding: 2px; }
    .pa-star-word { flex-basis: 100%; margin: 4px 0 0; }
    .pa-stars { flex-wrap: wrap-reverse; }
}

/* azioni del ticket (richiesta materiale, ordine materiale, rapportino): stile v2, icona colorata per tipo */
.btn-tv-action { --bs-btn-bg: var(--card); --bs-btn-color: var(--ink); --bs-btn-border-color: var(--line-strong);
    --bs-btn-hover-bg: var(--bg); --bs-btn-hover-color: var(--ink); --bs-btn-hover-border-color: var(--line-strong);
    --bs-btn-active-bg: var(--bg); --bs-btn-active-color: var(--ink); font-weight: 600; box-shadow: 0 1px 2px rgba(0, 0, 0, .04); }
.btn-tv-action .bi { font-size: 1rem; vertical-align: -2px; }
.btn-tv-action.is-request .bi { color: #c97a00; }
.btn-tv-action.is-order .bi { color: var(--blue); }
.btn-tv-action.is-report .bi { color: #248a3d; }
.btn-tv-action.is-blocked { color: var(--ink-3); }
.btn-tv-action.is-blocked .bi { color: var(--ink-3); }
html[data-bs-theme="dark"] .btn-tv-action.is-request .bi { color: #ffb340; }
html[data-bs-theme="dark"] .btn-tv-action.is-report .bi { color: #30d158; }
/* riga di aggiunta materiale (richiesta / ordine) */
.tv-addrow .form-label { font-size: .78rem; margin-bottom: .2rem; }
.tv-addrow .select2-container .select2-selection--single { min-height: 38px; }
/* CAT più vicini (creazione ticket e riassegnazione) */
.tv-near { border: 1px solid var(--line); border-radius: var(--radius-sm); padding: 12px 14px; margin-bottom: 14px; background: var(--card); }
.tv-near-head { display: flex; flex-wrap: wrap; align-items: baseline; justify-content: space-between; gap: 4px 12px; margin-bottom: 8px; }
.tv-near tr.is-picked > td { background: var(--accent-soft) !important; }
.tv-near tr.is-picked .tv-near-pick { background: var(--accent); color: #fff; }
/* ordini ricambi nel ticket: una card per ordine */
.tv-order-card .card-header { display: flex; flex-wrap: wrap; align-items: flex-start; justify-content: space-between; gap: 8px; }

/* tono blu per le verifiche di Innova (fattura d'acquisto): il "primary" del tema è il verde Innova */
.tv-bg-blue { background: var(--blue); }
.tv-text-blue { color: var(--blue); }
.tv-border-blue { border-color: var(--blue) !important; }
.tv-alert-blue { background: rgba(0, 113, 227, .10); border: 1px solid rgba(0, 113, 227, .35); color: var(--ink); }
.btn-tv-blue { --bs-btn-color: #fff; --bs-btn-bg: #0071e3; --bs-btn-border-color: #0071e3; --bs-btn-hover-color: #fff; --bs-btn-hover-bg: #005bbf; --bs-btn-hover-border-color: #005bbf; --bs-btn-active-color: #fff; --bs-btn-active-bg: #004fa6; --bs-btn-active-border-color: #004fa6; }

/* statistiche Rev07: KPI rispetto all'obiettivo, confronto fra periodi, centri da attenzionare */
.tv-kpi { display: inline-block; padding: 0 .4em; border-radius: 6px; font-weight: 600; }
.tv-kpi.is-ok { color: #1d7a3e; background: rgba(52, 199, 89, .14); }
.tv-kpi.is-warn { color: #8a5a00; background: rgba(255, 159, 10, .18); }
.tv-kpi.is-bad { color: #b3261e; background: rgba(255, 59, 48, .14); }
.viz-tile-target { font-size: .7rem; color: var(--ink-3); margin-top: 2px; }
.viz-tile-cmp { font-size: .72rem; color: var(--ink-2); margin-top: 4px; border-top: 1px dashed var(--line); padding-top: 4px; }
.viz-delta { font-weight: 600; color: var(--ink-2); white-space: nowrap; }
.viz-delta.is-good { color: #1d7a3e; }
.viz-delta.is-bad { color: #b3261e; }
tr.viz-row-watch > td:first-child { box-shadow: inset 3px 0 0 #d03b2f; }
.viz-compare { flex-basis: 100%; }
.viz-compare summary { cursor: pointer; font-size: .85rem; color: var(--ink-2); }
.viz-watch .list-group-item { font-size: .875rem; }

.viz-scope { display: flex; align-items: center; gap: 8px; flex-basis: 100%; }
.viz-scope-label { font-size: .75rem; color: var(--ink-2); font-weight: 600; }

/* Pannello di caricamento allegati (js/upload-guard.js): copre la pagina finché i file salgono e il form parte */
.tv-upload-overlay { position: fixed; inset: 0; z-index: 2000; display: none; align-items: center; justify-content: center; padding: 16px; background: rgba(0, 0, 0, .45); }
.tv-upload-overlay.is-visible { display: flex; }
.tv-upload-box { width: 100%; max-width: 420px; padding: 20px 22px; border-radius: 14px; background: var(--bs-body-bg); color: var(--bs-body-color); box-shadow: 0 12px 40px rgba(0, 0, 0, .25); }
.tv-upload-title { font-weight: 600; margin-bottom: 12px; }
.tv-upload-box .progress { height: 1.1rem; }
.tv-upload-box .progress-bar { transition: width .2s ease; font-size: .75rem; }
.tv-upload-text { margin-top: 8px; color: var(--bs-secondary-color); }
.tv-upload-hint { margin-top: 6px; color: var(--bs-secondary-color); }
.tv-upload-actions { display: none; margin-top: 14px; text-align: right; }
.tv-upload-overlay.is-error .tv-upload-actions, .tv-upload-overlay.is-slow .tv-upload-actions { display: block; }
.tv-upload-overlay.is-slow .tv-upload-hint { display: none; }
.tv-upload-overlay.is-error .progress, .tv-upload-overlay.is-error .tv-upload-hint { display: none; }
.tv-upload-overlay.is-error .tv-upload-title { color: var(--bs-danger-text-emphasis, #b02a37); }
.tv-upload-overlay.is-error .tv-upload-text { color: var(--bs-body-color); }
body.tv-uploading { overflow: hidden; }